Treasury Management

Use powerful solutions to manage your funds.

We streamline your processes for greater efficiency.

Xenith can make life easier with advanced cash management services.


Our Treasury Management services are designed to automate several tasks and free up more time for you and your employees to focus on business at hand. Consider all the options that add efficiency and accuracy.
Identifying fraudulent check payments is a real challenge for any business. Our powerful Positive Pay options help you detect and return suspicious checks.
 
  • Positive Pay services are accessible though the Business eBanking platform.
  • The default decision for all Positive Pay exception items is Pay. Contact us if you need to change it to Don't Pay.
  • Additional users can gain access to these services on May 29.
You can continue using any scanners you now possess, with uninterrupted service. Other information you need to know about Remote Deposit for your business:
 
  • You will need to install a new software driver. You will be contacted prior to conversion with installation instructions.
  • There will be no change to your desktop Remote Deposit limit.
  • Your Remote Deposit limit is no longer aggregated with Mobile Check Deposit limit. Each application will maintain its limits separately.
Our Lockbox Service streamlines your accounts receivable process by turning your incoming receivables into usable cash with maximum speed, efficiency and accuracy.
How will my Treasury Services be impacted?

As part of your conversion, you will enjoy a new and enhanced online banking service called Business eBanking, which will provide a broadened suite of capabilities and functionality. Greater detail is provided in the Business eBanking section of the Customer Guidebook. Your other treasury services should remain generally unchanged.

What Positive Pay services will be covered within the new Business eBanking?

As part of the new online banking platform, you will have access to a complete array of Positive Pay capabilities, including Traditional Positive Pay, Payee Positive Pay, Reverse Positive Pay, ACH Positive Pay and Teller Positive Pay.

Can I continue to use my current token?

If you currently use ACH and wire services, you will receive a new hard token in the mail. Your existing token can no longer be used after May 25.


Will I be able to keep my current Remote Deposit scanner(s), or will I need to replace them?

Yes, you can continue using the scanner(s) that you have. However, you will need to install a new software driver. More information will be provided at a later date.


I am enrolled in the ResubmitIt® service for returned deposited items. Will that continue?

No, it will be discontinued. We automatically resubmit any returned deposited items of $100 or less at no charge to our clients.

I am currently enrolled in Redeposit. Will this service continue?

No. We automatically redeposit any returned deposited items of $100 or less at no charge to you.

I am enrolled in Account Reconciliation. Will this service continue?

Yes, the Account Reconciliation service will continue and will be accessed through Business eBanking. Account Reconciliation options include Full Account Reconciliation, Deposit Account Reconciliation and Partial Account Reconciliation.

Will the way I process my merchant credit card and debit card transactions change?

No, any updates will be automatically handled for you.

Important Dates

May 24

ATM functionality will be limited

Access to existing Xenith Bill Pay will no longer be available

IMPORTANT NOTE:
All previously scheduled payments will be made as you instructed.

3 p.m.
Xenith Online Banking goes in to view-only mode (no transfers, alerts/preference edits, etc.)

May 25

Branches will close at their normally scheduled time

3 p.m.
Telephone Banking will be in inquiry-only mode

6 p.m.
Xenith Customer Solutions Center will close

May 26

Xenith Branches will not be open

Telephone Banking will not be available

May 27

Last day to log in to the current Xenith Online Banking (view-only)

5 p.m.
Customers can access the new Xenith Telephone Banking and create new PINs

May 28

8 a.m - 8 p.m.
The new Xenith Customer Contact Center will be available to assist all customers

Access to Xenith Online Banking and Mobile App is available

May 29

Branches open

May 31

Bill Pay history available

IMPORTANT NOTE:
All payments calculated on the old Xenith platform, including those dated through May 31st, will not be viewable until this date. However, they will be processed as you instructed.

May 15

Preview period on Business eBanking through May 25th

May 24

Your existing Xenith Bill Pay will no longer be available

ATM functionality will be limited

May 25

Branches will close at their normally scheduled time

3 p.m.
Xenith Online Banking, Mobile Check Deposit and Remote Deposit Capture will no longer be available
- Telephone Banking will be in inquiry only mode

6 p.m. 
- Xenith Customer Solutions Center will close
- Telephone Banking will not be available

May 26

Xenith Branches will not be open

May 27

5 p.m.
- Customers can access the new Xenith Telephone Banking and create new PINs

May 28

Xenith Customer Support will be available to assist all customers from 8 a.m. to 8 p.m.

May 29

Access to Xenith's new Business eBanking, Mobile App and ATMs is available

Branches reopen